It won’t be long now and we’ll be welcoming you all back with socially distanced open arms! We’ve been so touched and encouraged by your messages and orders during our closure and want to send you a huge ‘thank you’ for your loyalty and support. Fingers crossed, our new way of working goes well and we can welcome even more of you very soon. WE’VE MISSED YOU!!
We plan to open again on Wednesday 17th June.
Initially we will be opening Tuesday to Saturday from 10 till 3 with a limited staff.
As with everywhere else, the shopping experience with us will be very different for the foreseeable future. We have put new systems in place which will be constantly reviewed to ensure that everyone is kept as safe as possible. We know they will feel awkward and possibly at times irritating but would ask you to bear with us – we share your irritations! So here’s what we’re planning…
We will be limiting the number of people in the shop to 2 people (shoppers only – please leave anyone other than children who need to be supervised outside)
We would ask you to wait to be directed on entry and to use the hand gel provided.
There will be a separate exit door in the fabric room to be used.
It would help enormously if you could come shopping with a clear idea of what you want, to limit browsing time and with any measurements already calculated – we will have limited staff and less time to do this for you as we usually do. This seems harsh when we know you’re desperate to look at the lovely things we have got but there may be a queue and we want to be able to help as many people as possible.
We will be reminding shoppers to keep a social distance as far as possible while in the shop and keep handling of stock to a minimum (SO difficult with all the lovely things we know!).
We will only carry out card transactions but there will be no minimum spend needed.
We will still be taking telephone and online orders which will be available for safe collection from the shop the following day or which will be posted out within 36 hours.
At this point in time we can give you no idea of when our workshops and group sessions can begin to run and we will be contacting everyone who has booked onto a previously scheduled workshop to offer a refund of any deposit paid.
All of these measures will be subject to change and adaptation and we’ll keep you fully informed of this as we go along and we would ask you to bear with us during the initial opening period.
As always if we can help you with anything we’ll do our very best to do so and, if we can’t get to the phone, please leave a message and we’ll get back to you as soon as we can. Here’s hoping for some happy stitchery shopping for you all very soon.